Existing customers, please register for your FREE upgrades!
Don’t take our word for it!
In making a decision about the safety equipment you choose, it can really help to speak with those who have direct experience with us, our dealers, and our products. Click here to request a customer list by email.
Existing customers, please be sure to register your VENTRY Fans and/or LENTRY Light Systems with us so we can include you on the customer list. You may opt out of being contacted. However, we find customers are generally happy to honestly share their experiences, good or bad, with others who call. If you have an experience to share, please email us!
Thanks to all of our customers who have shared comments with us. Here are some I have received. ~ Joan Rodman, Communications
“Since I first brought Ventry, all the staff is asking me to replace the [exact name deleted]s (some of them are brand new) with Ventrys. Firefighters say it is ‘lighter, not as bulky, and still works same or better.’” ~ By email from a Fire Chief, October 2013
Battalion Chief Arturo Arnlich sent photos of a drill in which they used their VENTRY Fan for rescue in a wind turbine. Click here for more info and pics.
“Check out not only the height but also the fact that the entry door is almost 1 foot above the platform. If we would have used any other fan we would have had to put it in the platform, 2 feet closer to the entry door so there is no way to we could have tilted it to allow the flow in. Besides it would have been way too close.” ~ Arturo
Below are tidbits from a letter written by Captain Donnie Sattler (Sedalia, MO) to his Chief, recommending the purchase of a VENTRY PPV Fan following testing of multiple fan brands.
The PPV that comes with my personal recommendation is the Ventry from Precision Fire Apparatus [...] The Ventry does not walk and has the advantage of being able to be elevated to get up off the ground (drawing more air). The result is better efficiency when ventilating a house that has stairs leading up to a porch and then into the house. The other fans do not offer anywhere near the angles, nor can they be set up on stairs [...] The fan supported [the rep’s] weight (over 200lbs.) while the fan was running. [...] This fan is at least 14 pounds lighter than any of the other fans; this makes it safer to carry with less chance of straining muscles or injuring the lower back. [...] In conclusion, this fan is lighter, more stable, more efficient, more versatile, safer and offers a better warranty than the others.
We thank Captain Sattler for his diligent research, kind words and constructive feedback. It helps us to know our customers’ concerns so we may address them. We removed the other brand name as a courtesy. Click here for the whole letter.
An email from a customer in Decatur, Georgia:
“I looked at all PPV fans in our department and we actually have one of your fans that we purchased around 1995. It’s is by far our best fan...”
An email from a customer in Ohio, Fire Chief B.N.:
“We have had nothing but good outcomes with your product. Only 1 problem, for the company, is they are built very well and we have not had any issues that we didn’t cause. Thank you a dependable well-built product.”
An email from customer Billy W, of the Macon Fire Department in Mississippi:
“As I was telling you, my guys value ‘Their Fan’. And I do mean ‘their’ fan! They place as much value on the fan as they do the nozzle.”
In talking with Billy, it was clear that the Macon Fire Department is very progressive in their use of positive pressure ventilation. They have two VENTRY Fans.
An email from our dealer Ian Smith of Morrison Fire:
“Joan, I was doing a Turnout gear presentation at the North Fraser Fire Dept. last night and Chief Dekker told me that his VENTRY Fan is the best piece of fire equipment [for ventilation] he’s ever purchased. You set it up and walk into the smoky house and it just pushes the smoke and heat ahead of you.”
Fire fighters were using a conventional fan* during ventilation training and noticed from the backside of the structure that not much air was coming out. When they checked on the fan, they found that it had sucked in leaves from all around in a 15-foot radius and was plugged, because it was on the ground. That won’t be a problem with their new VENTRY Fan!
~ As told by Fire Fighter Purk in Oak Harbor, Ohio
*Conventional fans refer to all fans which operate within a foot of the ground.
Freelance writer Robert Alvec recently made our day with this email...
I was so “blown away” by your customer service—and James’ too!—that I posted the following on my professional blog.
Customer Service is Alive and Well: http://fireemsleaderpro.org/2013/11/15/customer-service-is-alive-and-well/
“We received and have been using your fan. We used it during several live fire training exercises and were impressed with its performance. Several of the firefighters commented on the lower level of noise and the increased air flow...” ~ Large Texas department involved in extensive PPV experiments measuring air flow, decibels, CO production, and air flow patterns. They later purchased several VENTRY Fans despite having quite a few brand new fans stockpiled from a different manufacturer.
Pilot Ken Manning called recently to let us know he was happy with his new 24-inch GX160 VENTRY Fan, which he uses to inflate a 90,000 cubic foot FireFly brand balloon.
He said that a friend had asked what size fan he’d gotten. When told it was only 5.5 horsepower (now rated 4.8 hp), the friend had asked, “Why so small? What brand is it?”
“It’s a VENTRY,” Ken had answered.
“Oh,” said the friend, “Then that’s no problem.”
“The Ventry 20-inch fan is just PERFECT for what I need in the way of power and compactness, [if that’s a word!] I still find the whole idea of carrying a complete ballooning package, including the inflation fan, in a little SUV like the Suzuki XL-7 is just a hoot.”
~ Gary and Brenda Palmer, South Dakota (Photo at right courtesy of Gary Palmer)
Congratulations to Gary and Brenda Palmer! Their photo, shown here, will be published in the FAA Balloon Flying Handbook.
A dealer recounted a story from his fire-fighter customers: They had been fighting a housefire in a 150-year-old home. They spent 6 hours trying to find the last remaining smolders. Finally, they pressurized using the VENTRY Fan and found it and put it out in 15 minutes. They were happy!
“It’s not hard singing the praises of a product you like. When I bought my VENTRY I was a total novice. It was just dumb luck that I ended up with a Ventry...[...]... Every time I”ve called you folks I was treated extremely well. I called last year to report a weld had broken on one of the handles. A friend had re-welded it for me and it’s fine now. John (I think) told me you had experienced some bad welds and said they would send out a replacement handle to me right away. I told him there was no need because I fixed it myself. He told me if there was EVER another problem like that, no matter how old the fan is, to let him know and he would make it right. How can you find fault with an outfit like that?” ~ Mark Sand
From a forum on firehouse.com: “There are a lot of things that are personal preference--Ford vs Chevy--- Akron vs Elkhart (or TFT) -but generally they perform about the same---I found an exception on ppv fans, The ‘ventry’ type in my opinion stands head and shoulders above the rest... ” [Retrieved November 9, 2007 from forums.firehouse.com]
“You have a great fan. I always get compliments at festivals from other pilots. The more other pilots know about it, the better it will be for everyone... Thanks for making such a unique great product for our industry.”
~ Doug Robertson, Tennessee (Photo courtesy of Doug)
Congratulations to Doug Robertson! His photo will be published in the FAA Balloon Flying Handbook.
“They make three days’ work into one.” ~ BW of Wm. Winkler Construction, a concrete contractor in Spokane, WA, November 2007, who uses VENTRY Fans for slash burning.
“Everything went great in Israel. Your fan was able to inflate the ARKY balloon by itself. We use two eight HP inflator fans at home [28-inch]. I really liked the ability to elevate the fan to keep from blowing dirt or in the case of Israel sand into the balloon...” ~ Bill Woodhead (Click to see more pictures courtesy of Bill Woodhead)