CUSTOMER FEEDBACK AND TESTIMONIALS
You have more than just our word...
In making a decision about the safety equipment you choose, it can really help to speak with those who have direct experience with us, our dealers, and our products. Click here to email us for a customer list.
Existing customers, please be sure to register your VENTRY Fans and/or LENTRY Lights with us so we can include you on the customer list. You may opt out of being contacted. However, we find customers are generally happy to share their experiences, good or bad, with others who ask.
Thanks to all of our customers who have shared comments with us. Here are some I have received in the last few years. ~ Joan Rodman, Communications
Deputy Chief Brian Bailie of the St. Francois Xavier Fire Department in St. Francois Xavier, Manitoba, Canada - Chief Bailie commented on his experiences in using the two LENTRY Light Systems he secured for his department. He wrote in an email to me, saying
“...Makes me wish these units were around for most of my career life. I can think of many a call where we would have pinched ourselves to have had them. Our Lentry light gen/sets are continually in use whether on drill nights,on ice/water rescue responses, or during structural firefighting operations, or even just charging portable radio batteries on scene, there many uses are virtually limitless, and life as a result is so much easier and safer for our members. One would never regret having them supporting you.”
Chief Bailie shared some photos from a scene at which his LENTRY systems provided crucial lighting where otherwise it would have been extremely dark, as the victim was too far from the road for the truck lights to be effective. Click here for the photos and another testimonial from Chief Bailie.
Bob, a Firefighter in Iowa, told Joan over the phone that the LENTRY unit with 1500W light his fire department purchased, “paid for itself the first night.” A semi had gone off the road near a bridge, toward the water. They set their LENTRY unit up on the hill and it lit the whole scene.
Bob’s story reminded me of an encounter I had at FDIC one year.
A group of first responders had walked by and one of them instantly recognized the potential of the LENTRY Light. He pointed at the LENTRY System in our booth and exclaimed, “We needed that last night!”
The group stopped and told me how they had responded to a motorcycle accident in which the cyclist had come to rest at the bottom of a very steep ravine. With no way to light the scene so far from the road and down the steep hill, rescue had been delayed as fire fighters made their way in the dark to the victim.
“If we’d had that,” the man said out loud, “we could have set it up on the side of the hill at the top, aimed it down, and lit the whole area!”
From emails:
“Joan, The [LENTRY Light] system was delivered in a timely manner and works great. We used it for training one night and was very pleased with the amount of light it produces. We had a engine and a squad set about 40' apart and had plenty of light to carry out operations as well as light the building we were training on. We ended up taking out the little jump seat in the back of the suburban, and mounting it to the floor on the passenger side. [...] Your product is great and every time we set it up someone always comments how nice it works. Thanks again, and great products.” ~ Assistant Chief in Glen Haven, Colorado.
“We assembled the units and they look great. I am impressed with how sturdy the assemblies are, much more than I anticipated [...] I just wanted you to know what a pleasure it was working with you and I hope to do additional business with you in the future.” ~ Sergeant with the Crime Scene Unit of a County Sheriff's Office
A while after delivering several 1000-watt LENTRY Light Systems to an EMS unit in Idaho, the representative from Santiam Emergency Equipment told Joan,
“They love their units. Took their huge generator off the truck and use it as station backup. It used to take three guys to unload the thing.” ~ October 2007
ANECDOTE:
When James developed the first prototype of a LENTRY Unit, he took it to the fire station where he serves as Assistant Chief, for ice training one winter evening. He started it up -- an EU1000i with single 650W light -- and set it off to the side. He hoped that the LENTRY unit would supplement the truck lights and fill in the disorienting shadows they cast. Since there was extra power leftover, he also plugged in the coffee pot.
At first he was a bit disappointed because as all the training went on, noone really seemed to notice. The LENTRY light did fill in all the long, high-contrast shadows cast by the other trucks and equipment on scene. But luckly, James had not remembered to add much gas before the event and it ran out. The second the LENTRY stopped producing all that light, THEN everyone noticed and wanted it back on!
LENTRY Systems are a valuable safety product for people who work or respond in the dark to remote locations (and for those who like hot coffee, even when they’re “roughing it!”).
Where do you use your LENTRY System? Where do you need portable power and light? Tell us about your experiences with LENTRY Generator & Light Frames, the versatile, fuel-efficient, portable, reliable, compact, quiet three-legged all-terrain light and power system.
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