Our regular business hours are Monday through Friday, 7 am to 3:30 pm, Pacific time zone. Sometimes we are here earlier or later, so call any time.
If we do not answer, please leave a message and we will respond promptly. We take the same major holidays off that UPS does, plus Veterans Day.
Regarding the service you may expect from us, please see this link from freelance fire/ems writer Robert Alvec: Customer Service is Alive and Well
If you call, you will reach...
We use our Facebook page for emergencies. For example, if our phone line, email, or website go down, we are often able to post notice promptly on Facebook. We can sometimes update Facebook when we are unable to update our website. If you have trouble reaching us, or do not hear back from us promptly, that might be a good place to check. You do NOT need an account to view facebook.com/VentrySolutions.
Facebook is also where we post fun things like day-to-day goings on and odd photos. You do not need a Facebook account to view it. Click here or navigate to www.facebook.com/VentrySolutions